Digital Marketing Analyst

At City Pantry
In London, United Kingdom

Job Summary

Job Type
Permanent
Full Time

Job Function
Marketing

Job Description

Company culture, delivered.
Cultivating company culture is challenging.

The CEOs that we work with tell us that creating an environment that attracts top talent and retains their people for the long haul is their biggest challenge. It takes time, effort, and commitment – the rewards, from increased productivity and efficiency to happier employees, are remarkable – but it doesn’t happen by itself. It doesn’t happen overnight.

Many of the world's best, most influential teams solve this with perks. Yoga classes, drinks after work and team socials. These perks are good.

But they're not for everyone. We know what is.

Food is universal. Everybody eats, teams need nourishing, and all the benefits of other perks come with it. As well as a few more, like deeper focus, healthier teams, and recruitment savings. Even a substantial ROI.

That's what we do. We cultivate the culture that every CEO dreams about, through food.

After three years, over 500 of London's best teams – including Google, Facebook, Spotify and Buzzfeed – have joined us in eating together to work better. Our team of 40 eats together at least three times a week, and as you'd expect, making company culture our business means ours is always on our mind. We create environments that make people want to come to work, and our own office is no exception.

Your role
We are looking for someone highly analytical and driven to work alongside the Head of Retention to implement our CRM strategy. You will test and implement engaging and impactful campaigns to increase conversion and retention. Your role will be as experimental as it is analytical and you will be responsible for mapping the end to end customer lifecycle. This is a data-driven role which will involve deep testing, experimental segmentation and consistent reporting.

Working with us as our Digital Marketing Analyst, you will:
- Identify different customer segments, looking at how best to target, convert and retain them.
- Use data and customer insight to map customer journeys, analysing touch points to maximise commercial and customer retention opportunities.
- Ensure our database is segmented effectively to enable targeted marketing activities.
- Work alongside our Head of Retention, planning and delivering CRM & loyalty strategies to ensure that the plan supports wider business strategy and is effectively targeted to encourage customer acquisition, retention and loyalty.
- Measure response rates and results of all customers’ centric activities and deliver insights and recommendations for future strategy.

BENEFITS
Here's what you can expect from us. We practice what we preach and eat together three times a week – of course – but there's a lot more besides:
- Competitive compensation package with equity on offer
- Flexible working hours and holiday
- Annual education allowance to continue learning
- Weekly office yoga
- “Gin and learn” Fridays

APPLY HERE
https://city-pantry-1.workable.com/jobs/575124/candidates/new

Requirements

We do what we say we will. Here's what we'll need from you:
- 2 years + experience of working in CRM and analytical marketing in B2B company
- The ability to grasp new concepts extremely quickly and have a highly analytical mind
- The numeracy and intelligence to harness and deploy data from SQLs, Excel and HTML
- Obsessive attention to detail and relentless experimentation
- The ability to get stuff done, consistently and smartly - things move fast here at City Pantry so you’ll need to work hard in the smartest way possible
- Demonstrable working knowledge of Hubspot and Chartio.

About City Pantry

City Pantry Company Logo

The company culture you want, delivered.

Cultivating company culture is challenging – CEOs tell us that creating an environment to attract talent and retain them for the longhaul is their biggest challenge. It keeps them up at night.

Many of the world's best teams solve this with perks. Yoga classes, drinks after work and team socials are good; they make for happy employees who in turn work better.

But they're not for everyone.

Food is universal. Everybody eats, teams need nourishing, and all the benefits of other perks come with it. As well as a few more, like increased productivity, healthier employees, and closer teams. Even a substantial ROI.

That's what we do. We cultivate the culture that every CEO dreams about, through food.

Eat together | Work better

  • Industry: Food and Drink
  • Year Founded: 2014
  • Company Stage: Business Expansion / Scaling

Apply Now

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