Head of Business Operations

At ExpoCart
In London, United Kingdom

Job Summary

Job Type
Permanent
Full Time

Job Function
Executive Management

Career Level
Executive

Compensation
  • Salary
    • Dependent On Experience
  • Equity
  • Bonus
Benefits
  • Free Tea and Coffee

Travel Requirements
Occasional

Job Description

DESCRIPTION

ExpoCart is an ambitious tech start-up in the exhibition industry and we’re on a one-way mission to reinvent the way people discover and hire equipment online, for their exhibitions. We aim to make it quicker and easier than ever to organise equipment hire whilst providing an unrivalled customer experience.

Our curated marketplace with thousands of products from furniture and props to audio visual equipment and printing allows users to seamlessly order everything they need for their exhibition stand from our trusted network of suppliers.

THE ROLE

We are looking for an ambitious and experienced operations leader who is ready to come on board and take full ownership of all internal business processes including operations, customer service, accounting, finance and HR. You will spearhead new processes and systems as the business scales and be able to adapt to the changing needs of a growing business.

You’ll be working very closely with the founder CEOs and thrive on overseeing business operations and executing strategies developed by the management team. This is a very commercial role ideal for someone who can demonstrate tenacity and diligence whilst also being very data driven and a great people’s person. Continuous drive on improvement must be at the forefront of the day to day running of your team, you will develop and manage key KPIs and report on them.

This role comes with huge growth opportunities as we have exciting plans to help exhibitors across the world. If you are looking for a role where you want to see your efforts make an immediate impact and you have experience in a fast-growing business - then this is the role for you!

Requirements

RESPONSIBILITIES

- Responsible for the daily operation of the company and all internal business processes including operations, customer experience, accounting, finance, HR, strategy development
- Directly managing the Customer Experience Team (includes customer service and operations) and deliver new projects, features, promotions, tools and services for our customers.
- Implementation of new processes to streamline the company’s operations
- Manage our outsourced accountants and ensure timely preparation of financial statements and returns
- Reporting & setting priorities as well as targets with your team
- Dealing with all legal matters and liaising with the company’s lawyers. Analyse and identify strategic initiatives to support business strategy in driving and accelerating sustainable growth for the company within the UK
- Create a playbook for implementation of operational processes in new markets

Desirable Skills

REQUIREMENTS

- You have at least 3 - 5 years experience in business operations. With proven experience in strategic operations, business administration, financial planning and project management
- Experience in a tech startup is a plus but not essential
- Must be an executor
- At least a 2.1 degree from a leading university
- Strong problem solving and communication skills is a must!
- Natural people person and leader with impressive ability to build rapport
- Highly analytical and able to manage financial responsibilities - strong commercial instincts is essential
- Entrepreneurial self starter - capacity to multi-task and think on your feet
- Ability to prioritise effectively, ability to work under pressure and to tight deadlines
- Fluency in French, German or Italian is a plus but not essential

BENEFITS

- Competitive salary dependent on experience + equity!
- Vibrant office environment complete with sofas, coffee on tap and team table tennis games!
- Office located in the Olympic Park, next to the canal with skyline views of central London.
- Discounted membership at the Olympic gym, swimming pool and velodrome.
- Friday drinks!
- Amazing, friendly and very energetic team (if we do say so ourselves!)

If you are awesome and want to be part of a successful start up story, we would love to hear from you!

About ExpoCart

ExpoCart Company Logo

ExpoCart is on a one-way mission to reinvent the way people discover, hire and buy products for their exhibitions.

Our curated marketplace with thousands of products from furniture and props to audio visual equipment and printing allows users to seamlessly order everything they need for their exhibition stand from our trusted network of suppliers.

  • Industry: Web / Internet
  • Year Founded: 2015
  • Company Stage: Revenue Growth
  • Company Funding: VC Funded - Series A
  • Company Size: 11-20 People

Apply Now

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